SESSION MODERATORS:
Patrick Ugeux, Associate Partner, Deloitte
Erik Meijer, Senior Vice President Europe and Global Customer Specialist, MACH49
PRESENTATION: How to create growth beyond connectivity in the B2B market
- Paid product development through co-creation with partners and customers in the enterprise market.
- How to co-create and then scale
- Taking a closer look at IT and 5G for enterprises
- Automation of the 5G enabled business processes through IT
Frank Elter, Director, Telenor Group
FIRESIDE CHAT: Innovating at scale and speed: making R&D and service development a key priority
- Shifting financial priorities from Capex to Opex investment to drive value creation
- Addressing the challenges of creating new value within R&D budget constraints
- Creating dedicated teams around innovation to develop new IT capabilities and additional product lines
Interviewer: Patrick Ugeux, Associate Partner, Deloitte
Saeed Otufat-Shamsi, Director of Information Services, Telus
Ron Eisses, Vice President – Client Business Executive, Amdocs
INTERVIEW: Benefiting from a culture of continuous improvement and data-driven communications
- Navigating the complexities of working with external partners to offer expanded commercial offerings
- Accelerating and automating the partner on-boarding process
- Advocating clear communications to customers to win their trust
- Expanding day to day operations to enhance the support model and increase customer experience
Interviewer: Erik Meijer, Independent Contracting and Board Assignments, MACH49
Emil Liedtke, Senior Director, Wholesale partnerships and Innovation, T-Mobile
PANEL: Achieving agility at scale to compete in the hyper-connected world
- What are the capability gaps, across technology, processes and talent, to enhance agility
- Choosing the right technology and delivery model to achieve true business agility
- Embracing cross-functionality and adopting agile methodologies and ways of working to facilitate faster decision-making and innovation
- How can CSP leverage the cloud for agility at scale?
Moderator: Patrick Ugeux, Associate Partner, Deloitte
Monika Gullin, CTO, EVP, Nuuday
James Kirby, SVP, Global Telco and Head of EMEA, CSG
Azhar Sayeed, Senior Director, TME Technology & Strategy, RedHat
Osama Abu-Shihab, VP, Business Technology Services, Bell Canada