Operators globally are well along their digital transformation journeys to evolve and adapt to rapidly changing market conditions. However, even as they optimize business processes, adopt new and innovative technologies, and support a changing workforce, they are also facing increased economic and business uncertainties.
During this exclusive CEO Spotlight, executives from several global service providers will present their experiences and learnings, discuss real-world outcomes of their digital transformations as well as the untapped potential post-transformation to continue their efforts of delivering a superior customer experience and quickly adapting to current and future business requirements.