Spotlight Session: Accelerate growth while driving efficiency in telecom with automation and AI

Wednesday, 20 September 2023
4:00 pm - 5:30 pm |    Add to calendar

Location: Stage D

This is an invite-only session. If you are interested in attending, please submit your interest here and we will be in touch.

Revenue growth is essential; but it’s far from easy for digital service providers (DSPs). 

In this dynamic environment, success sits at the nexus of three critical industry priorities: infrastructure investment, seamless experiences, and new digital services. While DSPs across the globe are investing in infrastructure, translating network investment into differentiated experiences is key to attracting and retaining customers. What’s more, digital is driving the creation of an entirely new generation of services, such as 5G and software-driven offerings – that enable customer outcomes and maximize infrastructure ROI. Add to this the fact that every leader across the business is turning to automation and AI to accelerate their organization’s transformation, it’s no wonder achieving growth is difficult.

So how can DSPs leverage automation and AI to bring all three priorities together to unlock value for their customers – both B2B and B2C – while driving efficiency across the ecosystem?

Join this spotlight session and hear first-hand how DSPs are lowering costs while optimizing network investments, accelerating time to market, and delivering seamless service experiences with automation and AI. 


Anand Ganapathy

Vice President, B2B Transformation & IT Delivery

Chris Penrose

Global Head Business Development - Telco

Dan Connolly

Assistant Vice President, Member Tech Staff

Rohit Batra

GM and VP of Telecom, Media & Technology

Tony Poulos

Industry Insights Advisor
TM Forum

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