speaker bio

David Fan

Vice President and General Manager of Communications Cloud - Salesforce

David Fan currently serves as the Vice President and General Manager of Communications Cloud at Salesforce. David joined Salesforce through the Vlocity acquisition in 2020. He has over 20 years of CRM and BSS experience in Communications, holding various leadership roles in product management, application development and global transformation implementations.
Prior to joining Salesforce and Vlocity, David served as VP of Industry Strategy and Product Management at Oracle where David led the product team in developing industry CRM solutions and fostered the ecosystem that made Oracle CRM/CX a market leader in Communications. He was also the Vice-President at Huawei Technologies for 3 years where he led the company’s BSS application strategy and product management.

Wednesday 20 September | 12:30 pm - 2:00 pm | CET
Lunch briefing: EXA’s Blueprint: Navigating BSS transformation amid business flux with Cloud & AI