Sandeep Chowdhury is a Senior Director in the SAP Telecommunications Business Unit, focusing on Customer Experience and Business Support Systems. He has previously worked in Schlumberger, Ericsson, and IBM and is an industry expert in the areas of Sales, Marketing, Product Management & Strategy. Sandeep has been active in numerous industry forums and has been published in many journals and publications. Sandeep is based out of Frankfurt, Germany.