With almost 20 years of experience in telecom software in multiple companies, Hou Shengfan is an industry stalwart. In the past 5 years, his passion shifted to coaching and mentoring for innovation in TM Forum catalyst program. He explores the nexus of technology and design, deciphering their impact on business expansion. Shengfan empowers TM Forum member organisations to integrate tech trends and strategic planning, propelling exceptional success. His journey signifies the fusion of expertise and adaptability, while a forward-looking approach underscores innovation's vitality.