Problem statement and customer obsessed professional, Swapnil runs the new product initiative (NPI) bootstrapped by Comviva. Fascinated with the developing and democratized 5G ecosystem, key for Swapnil is the equation of numerous possibilities arising from increasing intersection of telco, hyperscaler, enterprise and application community. With use cases and vertical industries taking the centre stage for rest of the decade, key to Comviva’s NPI purpose is empowering the end customer or device with intent driven minimum committed experience (MCE).