CASE STUDY: Inside Digital: Behind the scenes of BT’s digital transformation

Jenny Kessman

  • From legacy & shadow IT to strategic – setting the ambition for BT
  • Transforming people, process AND technology in a culture and community that hates risk and the unknown
  • Taking the community on the transformation journey to truly build the future whilst keeping BT’s £20bn business on track
  • Aligning business, financial & technical stakeholders to embrace change in an agile environment
  • Making the calls and making it so to start the transformation movement