CSPs face increasing challenges due to changes in customer behavior as well as competitions from OTT players in terms of service innovation, time-to-market and customer service experience. For this reason, it is essential for CSPS to evolve their networks and transform their operations digitally. Yet to sustain continuous business growth, offer unparalleled quality of service, retain the loyalty and support of customers through thick and thin and maintain a competitive edge is an extremely difficult feat. Success requires a clear vision, plenty of investment, digital transformation and faith in new possibilities.
At this exclusive C-level spotlight event, leading telecom executives from around the world discuss their experiences to date in successfully undertaking complex digital transformation programs, reflecting on the business results they have achieved and identifying new opportunities for the future.
- Discover how to execute and drive complex digital transformation initiatives
- Learn best practice and lessons learned from CSPs’ detailed real-world experiences
- Gain strategic business transformation programs can open new opportunities in the 5G digital economy