SESSION MODERATORS:Hannes Schneider, Associate Partner, BainSasha Qadri, Host, DTW Ignite FIRESIDE CHAT: The roadmap to net zero Understanding the role of data in driving energy efficiency and sustainability How third-party data becomes an actionable, powerful force for good How emerging networks and infrastructure can make a tangible impact on emissions Adopting a collaborative approach across the ecosystem to reduce value chain emissions …
Keynotes: Becoming a techco: are we there yet?
SESSION MODERATORS: Sasha Qadri, Host, DTW Ignite Joann O’Brien, VP Digital Ecosystems, TM Forum FIRESIDE CHAT: From telco to techco: Transforming the buzzwords into a reality What are the ingredients to enable the transformation to a techco? Is there a special ingredient to shortcut the transformation to a techco? What are some immediate opportunities realized by techcos? Jon James, CEO, NuudaySilvia …
Opening Headliners
CSPs globally are exploring ways to reignite growth. Our trailblazing headliners will offer insights on they strategic opportunities they are spearheading that drive new, sustainable value and innovation to reinvigorate the industry.
In pursuit of 10x: a story of Spark’s BRAIN and AI driven growth
Managing cross-channel marketing orchestration and decisioning Unifying multiple ML models to maximize profitability Offering personalization for customers at an individual level while protecting customer data through automated privacy Driving true impact of ~4% lift in EBITDA
Improving customer experience through utilization of data
Creating an accurate 360-degree view of the customer – where to start? Unlocking the potential of accurate customer data for personalized experiences Realizing the enterprise opportunity: How are enterprises utilizing customer data?
Putting the customer first: digital CRM transformation for the customer experience
Creating customer centric KPIs for CRM Evaluating and updating current CRM systems: where to start? Measuring the success of digital CRM transformation on customer experience
Headliner: Dan Thygesen, SVP & GM – Wholesale & Platform Operations, T-Mobile USA on their successful model
Watch Dan Thygesen at our day two opening headliners that focus on what telcos need to do to make the leap to tech. We bring you the visionaries, disruptors and leaders making it happen!
Headliner: Ruza Sabanovic, EVP & CTO of Telenor on moving closer to touch-free future
Watch Ruza Sabanovic at our day two opening headliners, that focus on what telcos need to do to make the leap to tech. We bring you the visionaries, disruptors and leaders making it happen! Read recap article
Headliner: Tareq Amin, CEO of Rakuten Mobile on where Rakuten is now
Watch Tareq Amin during our day two opening headliners, that focused on what telcos need to do to make the leap to tech. We bring you the visionaries, disruptors and leaders making it happen!
Headliner: Adolfo Hernandez, VP of Global Telco Business Unit at AWS on collaborating with CSPs
Watch Adolfo Hernandez at our opening headliners focus on driving growth, staying relevant and creating a sense of purpose for CSPs. We bring you the visionaries, disruptors and leaders shaping the industry!
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