Catalyst Session: Unleashing tomorrow’s intelligent edge for hyper-personalized experiences and sustainable progress

Wednesday, 20 September 2023
11:05 am - 1:02 pm

Location: Innovation Arena Stage

Unite with the brightest and best to drive groundbreaking innovation and impactful business outcomes

Catalyst projects connect the collective power of the brightest minds and most influential industry figures to co-create solutions to the industry’s biggest challenges.

Alex Bruce, Catalyst Success Manager, TM Forum

11:05 am – 11:17 am

5G industry edge cube
Kai Li, Technology Expert, China Unicom

11:20 am – 11:32 am
Autonomous customer experience index (CEI) for zero-touch 5G network – Phase III
Fernando Rex Lopez, Partner – Head of OSS, Network & Operations Practice for Telecom Sector, NTT DATA 
Julia Martinez Arenas, Customer Experience Manager, Telefónica
Petri Kononow, Automation Director, Elisa 

11:35 am – 11:47 am
Channels & markets – Phase III
Greg Tilton, VP Quote & Order Product Line, CSG
Tony Kalcina, CEO & TM Forum Global Ambassador, Clarity

11:50 am – 12:02 pm
Rise of the bots
Ayedime Amadi, Senior Manager Enterprise Architecture and Customer Channels, MTN
Rohit Bhagat, Principal consultant, Huawei
Sean Tai, Principal consultant, Huawei

12:05 pm – 12:17 pm
Unlocking revenue and efficiency with intent-driven autonomous operations – Phase III
Chris Thornton, Ecosystem Success Leader, Redhat
Martin Vieth, Principal Solution Architect, Nokia
Takuya Kato, Core Researcher, Operation Laboratory, Network Division, Advanced Technology Laboratories, KDDI Research

12:20 pm – 12:32 pm
Talent for tomorrow – Phase II

12:35 pm – 12:47 pm
GenAI hyper-personalized customer experience

Claudio De Iacovo, Managing Director, Accenture
Kenneth Benner, Industry Market Leader, Communications & Media, Pegasystems
Neel Mehta, Director, IT Delivery, Bell Canada

12:50 pm – 1:02 pm
Intelligent edge for sustainable agriculture – Phase II
Doug Migliori, VP, VANTIQ
Richard Gee, Head of 5G Sales, Red Hat
Vimal Mehta, Sr. Enterprise Architect, TELUS


Alex Bruce

Catalyst Success
TM Forum

Ayedime Amadi

SM Enterprise Architecture and Customer Channels

Chris Thornton

Ecosystem Development Leader
Red Hat

Claudio De Iacovo

Managing Director

Doug Migliori

Head, Composable Industry Solutions

Fernando Rex Lopez

Team Member

Greg Tilton

VP Quote & Order Product Line

Julia Martinez Arenas

Customer Experience Manager

Kai Li

Technology Expert
China Unicom

Kenneth Benner

Industry Market Leader, Communications & Media

Martin Vieth

Solution Architect

Neel Mehta

Director, IT Architecture and Delivery
Bell Canada

Petri Kononow

Automation Director

Rich Gee

Head of 5G Sales
Red Hat

Rohit Bhagat

Principal consultant

Sean Tai


Takuya Kato

Research Engineer
KDDI Research

Tony Kalcina

CEO & TM Forum Global Ambassador

Vimal Mehta

Sr. Enterprise Architect